FAQ

Regarding our Japanese cooking class, sake tasting, tea ceremony or food tours etc

If you have any further question or concerns, please ask us anything via contact form !

What do the prices on the web include?


Prices include the cooking class, ingredients, utensils, apron rental fee, water, recipes to get back home and complimentary a glass of alchole & soft drink. Taxes are excluded.




What if I have special dietary needs?


If you have any food allergies, if you are a vegetarians/vegans, if you have religious conditions like HALAL, KOSHER… Please let us know and we'll try to adapt the menu, ingredients or spices to your needs. Basically we use food ingredients and spices, No Additives, No MSG.




How do I sign up?


You can book your place either by phone (+81 3 6802 8248) or on the internet (use the website booking form or simply send an e-mail to "shop@chagohan.tokyo").




What is the class size?


Class sizes are different depends on the menus. Basically, we have up to 10 people for all classes. If you are group of 11 people or more, please let us know before booking. We will design the classes tailored to your requests as much as possible. As our achievement so far, we did classes at a group of 34 people at once.




Do you do classes for just 1 person?


Yes, we do. But if you would like to take the class privately, optional cost will occur.
1-2 persons will cost GT 32,400JPY incl tax(*any classes available )
In case of 3-5 people, we would charge extra fee, 5,000 JPY per person. If your group is more than 6 persons, we don’t need extra fee.




What if I want to do cooking class privately?


Please let us know by email to shop@chagohan.tokyo

We will keep a room for your private class and refer as followings.

・1-2 persons will cost GT 32,400JPY incl tax(*any classes available )

・3-5 people, we would charge extra fee, 5,000 JPY per person.

・More than 6 persons, we don’t need extra fee.

*Exemption : Tea Ceremony Class, Sake Tasting Class.




What do you accept for payment?


We accept VISA, MASTER, and AMERICAN EXPRESS. Paypal is also acceptable to make a booking online. We also take Japanese yen at shop, but not any foreign currencies. Travelers checks are also unabailable.




Can I just book the market tour?


The market tour is designed for participants of the cooking session, so places are generally booked for them. However if there are any vacancies, we will be happy for you to just join us for the market tour. We will visit some shops where we have selected and duty free office at last. Most of the shops are available to take credit card and Japanese yen. If you want to visit your favorite shops in this tour, we have to say sorry to attend it. Duty free shops require your passport. Please bring your passport.




What do I need to bring to the class?


Only guests who attend a market tour need to bring your passport to make your shopping duty free. However, we buy all the groceries and provide you with all the cooking utensils you'll need. We also have aprons for you to use while cooking. You just have to bring the energy enthusiasm to enjoy it!




Can I just show up on the class day?


You need to book and confirm your place in advance. However, if you decided to attend the class at the last minute, call us (+81 3 6802 8248) or drop by and check for last minute availability.




What if I'm not an experienced cook?


Our cooking classes are open to everybody, whether you are an expert chef or a complete novice. You only need to be ready to enjoy the experience.




Can our children join the cooking class?


Of course. Children are very welcome. We offer free for children under 3 years old.




Will I get to eat, and can I take home food?


Unfortunately, we are not able to send food home with you. Delicious food will be produced in the process and sake or soft drink will be served. We hope you to enjoy them here after cooking class finish.




Can I request a class of my choice?


Yes, you can! Please contact us for a tailor-made private cooking class by email to "shop@chagohan.tokyo". We'll design a private classes tailored to your needs and tastes. So you can enjoy a fantastic tailor-made cooking class. Then you will be required at least 15,000 JPY per person for this class. Also, we will ask you another fee when you request high class ingredients or they are rarely offered in markets.

*Exemption : Tea Ceremony Class, Sake Tasting Class




Our class policy


In general our classes, most of cooking process are shared with all participants who attend a same class. We hope you enjoy doing group work. You can share the work, ideas, experience, and the fun with other guests and we believe the sharing experience will bring you happy and unforgettable day! If you need to have your own space for you and do not feel comfortable sharing the production process with other participants, then you may want to consider a private class. Also if you want to do all production process by yourselves to learn deeper, a private class may be the best way for you. If you have any questions concerning private class, please contact us at the below email address.

Contact : shop@chagohan.tokyo




Cancellation policy


If you let us know at least 2 weeks in advance in Japanese time, your application will be canceled without any charge. If you have to cancel the classes, the class will be 50% charged (13 to 7 days prior to the class) or the class is 100% nonrefundable (After that of any date).




About Inquiry


Basically advance booking & payment required. Please contact us if you'd like to get further information of your request such as last minutes booking, private class or private party.

Contact : shop@chagohan.tokyo




Terms & Conditions


Booking is non-Refundable and cannot be amended or modified. Unfortunately failure to arrive at our shop will be treated as a No-Show and no refund will be given. As per our policy any cancellation of the day will be charged the full amount and no refund will be given.

Also please refer details by this link !




Privacy Policy


Please refer details by this link !




Legal


Please refer detail by this link !





茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo
茶御飯東京 Chagohan Tokyo

茶御飯東京 – CHAGOHAN TOKYO

Nishi-Asakusa 2-17-13-1F, Taito-ku, Tokyo,111-0035 JAPAN 

〒111-0035 東京都台東区西浅草2-17-13-1F
TEL : +81-3-6802-8248 / FAX : +81-3-6802-8249 
URL : www.chagohan.tokyo

Managed by MAASA & Co Inc. 
URL : www.maasa.co.jp

 

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